Privacy Policy

Last updated: March 15, 2026

1. Who We Are

AlphaWire ("we," "us," "our") operates the trading intelligence terminal at www.alphawire.io. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

Account Data: When you create an account, we collect your email address and an encrypted password via Supabase Authentication. We do not store passwords in plaintext.

Payment Data: If you subscribe to AlphaWire Pro, payment processing is handled entirely by Stripe. We do not store your credit card number, CVC, or full billing details on our servers. Stripe provides us with a subscription status and a truncated card identifier for your reference.

Usage Data: We collect anonymized analytics data including pages visited, feature usage patterns, and session duration to improve the service. This data is not linked to your identity.

Device & Log Data: Standard server logs may include IP address, browser type, and referring URL. These are retained for security and debugging purposes.

3. How We Use Your Information

  • To provide and maintain the AlphaWire service
  • To authenticate your account and manage subscriptions
  • To process payments through Stripe
  • To send transactional emails (account confirmation, password resets)
  • To improve service performance and fix bugs
  • To detect and prevent abuse or unauthorized access

4. What We Do Not Do

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not serve targeted advertising. We do not provide your data to data brokers.

5. Cookies

AlphaWire uses strictly necessary cookies for authentication session management (via Supabase). We do not use third-party tracking cookies or advertising cookies. Analytics, if used, rely on anonymized, cookieless methods where possible.

6. Third-Party Services

We use the following third-party services:

  • Supabase — authentication and database hosting
  • Stripe — payment processing for Pro subscriptions
  • Vercel — application hosting and edge delivery

Each of these services has its own privacy policy governing their handling of your data.

7. Data Retention

Account data is retained as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial records).

8. Data Security

We use industry-standard security measures including encrypted connections (TLS), hashed passwords, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are in the EU/EEA, you have additional rights under GDPR including data portability and the right to lodge a complaint with a supervisory authority.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the service after changes constitutes acceptance.

11. Contact

For privacy-related inquiries, contact us at privacy@alphawire.io.

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